Frequently Asked Questions and Delivery Options
Please review our frequently asked questions. In an effort to make buying a bike easier, we have tried to answered most of the questions we get from other clients.
Where are SPCARBON bicycle frames made?
SPCARBON frames are hand-made in Taiwan ROC, using the finest Japanese Toray T800 & T1000 carbon fiber. We use designs unique to SPCARBON. Raw frames are then finished and painted in Brooklyn NY, with final assembly in our Manhattan location.
How long will it take to create my bicycle?
Standard bikes are built in 3 days or less. Custom projects can take 7-30 days from initial deposit.
What components will come on my bicycle?
The components used on your bicycle depend on your budget, and riding goals. Most SPCARBON bicycles come assembled with Shimano, SRAM or Campagnolo components. We can do do other brands if requested. SPCARBON will guide you in the right direction and get you what you need for your bike
Are free tune-ups included?
For local clients, SPCARBON provides an initial adjustment two weeks after purchase. Following this first visit, basic maintenance is provided free for one year. Replacement parts and wear items are offered at a discount price.
Can my SPCARBON Bicycle be serviced at a local bike shop? Yes, any quality shop can work on your bike, tune it just like other high end bicycles.
Local bike shops can also service information or parts directly from SPCARBON. We'll help out any way we can.
Is there a warranty on my SPCARBON bicycle?
SPCARBON bicycles come with a two year limited warranty and a special crash/damage replacement program for the original owner.
SPCARBON offers three ways for you to get your new bike. By far the most popular way is have it professionally packed by SPCARBON and shipped with United Parcel Service. The most fun is to pick it up in person at the showroom. The most exclusive option is to have SPCARBON deliver the bike to the client personally.
Hand Built in New York City.
Each SPCARBON bicycle is hand built to order. A single craftsman works on each bike from start to finish. SPCARBON does a final inspection when each bike is ready to be shipped. We work hard to make sure every bike is perfect. Each SPCARBON comes with a limited two year warranty.